Privacy Policy

Who We Are

Heed LLC ("we," "us," or "our") operates a web application that helps users receive feedback from trusted contacts on their stewardship in four core spheres: God, Home, Church, and Work.

Information We Collect

• Account Information: Your name and email address
• Feedback Data: Feedback responses you receive from your invited contacts
• Personal Content: Self-assessments and action items you create
• Usage Data: Information about how you use our service (through analytics)

How We Use Your Information

• Service Delivery: To provide the feedback platform and manage your account
• Communication: To send service-related emails and respond to your inquiries
• Improvement: We use aggregated rating numbers (not individual feedback content) to improve our service
• Security: To protect against unauthorized access and maintain service security

Information Sharing

• Your Control: Feedback you receive is only visible to you and the specific person who provided it
• No Review: We do not read or review your sensitive feedback content
• Aggregated Data Only: We may use anonymous, aggregated rating data for service improvement
• Service Providers: We share necessary data with trusted third-party services (Stripe for payments, Vercel for hosting, Sentry for error monitoring, Google for authentication)

Third-Party Services

• Stripe (payment processing)
• Vercel (hosting)
• Sentry (error monitoring)
• Google OAuth (authentication)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

• Account Deletion: You can request account deletion by contacting our team
• Data Access: You can request information about the data we have collected about you
• Contact Us: Reach out with any privacy concerns or questions

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

Contact Information

For privacy-related questions or requests, contact us at help@takingheed.com.

This policy is governed by the laws of Idaho, United States.